You can always email us at support@harperwilde.com. Our team is available Mondays through Fridays from 9am - 2pm PT. Due to increased volume, it may take up to 48 hours for our team to reply.

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<p>We currently ship within the U.S. (including Puerto Rico and the US Virgin Islands). We look forward to expanding in the future.&#xA0;</p>

We currently ship within the U.S. (including Puerto Rico and the US Virgin Islands). We look forward to expanding in the future.

International shipping

Shipping

What do I do if the product I want is out of stock?

Will you offer new sizes, colors or products soon?

What is the policy for purchasing your limited-edition products?

Products

What is your return policy?

How do I return or exchange my order?

How do I exchange my bra for a different style or color?

Can I ship multiple return requests together in one package?

How do I return or exchange an item from a bundle?

How long does it take to process a return?

Can I include items for recycling with my return?

I have a military address, how do I return/exchange?

Returns & Exchanges

How do I measure myself to find my bra size?

How do I determine my underwire bra size?

How do I determine my underwear size?

How do I know if my bra is fitting correctly?

Sizing & Fit Tips

I forgot my password. Can you help me recover it?

I can't log into my account

My Account

Can I make changes to my order?

Are discount codes stackable?

Which methods of payment are accepted?

How can I earn store credit by paying with Catch?

What is the option to pay in installments on Shop Pay?

Ordering

Shipping rates and delivery times

Expedited shipping options

How do I redeem my reward points?

I have points, but can't log into my account.

Tier Status and Point Expiration

Do you have a refer a friend program?

My referral discount code is not working

I have not received rewards points for sending in items for recycling

Are points adjusted for canceled or returned orders?

Points from other platforms/games (Diamonds/Rubies/Game points)

Rewards & Referral Program

How do I recycle my bras and/or underwear?

Recycling Initiative

Can I add a gift receipt to my order?

How do I buy a gift card?

Gift Cards & Gift Receipts

Are you still shipping orders during Covid-19?

What is your return policy during Covid-19?

What precautionary measures are being taken during Covid-19?

COVID-19

International shippingUpdated 7 months ago