You can always email us at support@harperwilde.com. Our team is available Mondays through Fridays from 9am - 2pm PT. Due to increased volume, it may take up to 48 hours for our team to reply.

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Harper Wilde

Orders are typically processed and dispatched within 3-5 business days. However, during peak seasons or sales events, processing may take 5-10 business days.&#xA0;<span id="isPasted" style="color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">This is excluding weekends and holiday<span id="isPasted" style="color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">s. <h3 id="standard-shipping">Standard Shipping</h3>Standard shipping is free on all U.S. orders over $75 (after any discounts have been applied and before tax), and $5.95 for all other purchases.Your order should arrive within 5-10 business days after your order has shipped out. Our shipping team fulfills orders Monday through Friday, excluding U.S. holidays.<h3 id="isPasted"> </h3><h3 id="expedited-shipping">Expedited Shipping</h3>Priority Shipping is available for $8.95 to have your order arrive within 3-5 business days (excluding US holidays) after your order has been shipped out.Expedited shipping is available for $29.95 to have your package arrive within 2-3 business days (excluding US holidays) after your order has shipped out.&#xA0;Please note: Our shipping team fulfills orders Monday through Friday, excluding US holidays. <h3 id="return-shipping">Return Shipping</h3>Returns and exchanges are always free on all U.S. orders on all unworn and unwashed purchases as we provide a prepaid label to ship the item(s) back to us through our <a href="https://returns.harperwilde.com/#/">Returns Portal</a>.

Orders are typically processed and dispatched within 3-5 business days. However, during peak seasons or sales events, processing may take 5-10 business days. This is excluding weekends and holidays. Standard shipping is free on all U.S. orders over $

Shipping rates and delivery times

Shipping

What do I do if the product I want is out of stock?

Will you offer new sizes, colors or products soon?

What is the policy for purchasing your limited-edition products?

Products

What is your return policy?

How do I return or exchange my order?

How do I exchange my bra for a different style or color?

Can I ship multiple return requests together in one package?

How do I return or exchange an item from a bundle?

How long does it take to process a return?

Can I include items for recycling with my return?

I have a military address, how do I return/exchange?

Returns & Exchanges

How do I measure myself to find my bra size?

How do I determine my underwire bra size?

How do I determine my underwear size?

How do I know if my bra is fitting correctly?

Sizing & Fit Tips

I forgot my password. Can you help me recover it?

I can't log into my account

My Account

Can I make changes to my order?

Are discount codes stackable?

Which methods of payment are accepted?

How can I earn store credit by paying with Catch?

What is the option to pay in installments on Shop Pay?

Ordering

Expedited shipping options

International shipping

How do I redeem my reward points?

I have points, but can't log into my account.

Tier Status and Point Expiration

Do you have a refer a friend program?

My referral discount code is not working

I have not received rewards points for sending in items for recycling

Are points adjusted for canceled or returned orders?

Points from other platforms/games (Diamonds/Rubies/Game points)

Rewards & Referral Program

How do I recycle my bras and/or underwear?

Recycling Initiative

Can I add a gift receipt to my order?

How do I buy a gift card?

Gift Cards & Gift Receipts

Are you still shipping orders during Covid-19?

What is your return policy during Covid-19?

What precautionary measures are being taken during Covid-19?

COVID-19

Standard Shipping

Expedited Shipping

Return Shipping

Shipping rates and delivery timesUpdated 2 months ago

Standard Shipping

Expedited Shipping

Return Shipping