What is your return policy?
Our return policies for bras, underwear, and other products
All articles
Returns & Exchanges
All eligible returns and exchanges are free 90 days from date of fulfillment. Visit our Returns Portal to exchange or return items.
How do I return or exchange my order?
Not the perfect fit? Follow the steps below to place a return or exchange:. STEP 01: Initiate your return/exchange through our returns portal within 90 days of order delivery. STEP 02: Input your order number and shipping zip code. You’ll be prompted
How do I exchange my bra for a different style or color?
Once you've entered your order number and zip code into our Returns Portal, select the item you'd like to exchange and enter the return reasons. After the reason has been submitted, you'll want to click "Return Item or Shop More Styles." Continue the
Can I ship multiple return requests together in one package?
All items that are processed separately in the returns portal must be shipped in separate boxes using the unique pre-paid label that was generated for each return request. If you send items from separate requests in one package, your refund or exchan
How do I return or exchange an item from a bundle?
You can return/exchange individual items from your bundle order through our returns portal, without having to return the whole bundle. Please note - if you are exchanging the item for a different style or color, there may be an added charge if the ne
How long does it take to process a return?
The amount paid will be refunded to your original form of payment within 1 business day of receipt of return. If you return after the 90 day window, you will receive store credit within 1 business day of receipt of return. In order to ensure that you
Can I include items for recycling with my return?
Our returns and recycling are handled by different teams and therefore must be sent separately. However, you can click here to request a recycling label for your old bras!
I have a military address, how do I return/exchange?
If you're returning with a military, APO, FPO, or DPO address, please reach out to us at [email protected] so we can further assist you.